Mobile Money: A Tale of Two Countries

Mobile Money is a developing platform that started as a payment service from your mobile and is now evolving into a platform to include other financial services. You can access your money anytime, anywhere without having to go to a traditional bank. This is widely used in the UK but for low-income people in other countries, it can be the lifeline they need. The low-income population in some countries are also known as the ‘un-banked’. The ‘un-banked’ do not have access to a bank account and, therefore, no access to the services offered through a bank. With mobile money opening the door for those in need of banking services, it is becoming more and more of a necessity. It can empower the unbanked population by providing basic financial services and financial inclusion. This can help businesses grow and make trade easier.

We will look at two countries in Africa to investigate the best mobile solutions. Kenya is the largest economy in East Africa. Nigeria is the largest economy in West Africa, and in Africa as a whole. You would think that, due to the economic standings in Africa, these countries would have similar experiences with using mobile technology but these 2 countries have experienced very different outcomes when it comes to the Mobile Money industry.

Kenya’s mobile money is being led by the telecom industry and has had great success. Safaricom entered the market in 2007 and invested in a strong infrastructure, including an awareness campaign. The ownership of mobile phones by the ‘un-banked’ led Safaricom to be the leader of the industry. Safaricom can even facilitate a limited range of loans, savings, insurance products as well as financial transactions. The platform is used by many in Kenya, not just the poor, ‘un-banked’ population.

While Nigeria also has a large ‘un-banked’ population and heavy use of mobile devices, the experience is quite different from Kenya. This is basically due to it being based on a ‘bank-led’ model rather than a telecommunications model like Kenya’s mobile money model. In fact, the telecommunication companies in Nigeria have been restricted to providing the infrastructure for Mobile Money, through which bank services can be offered. The Nigerian Central Bank (NCB) has heavily legislated the mobile money industry, making it less attractive. They claim that they have done this to avoid money laundering and also due to concerns about a loss of control. All of this control and restrictions on the telecommunications industry has left little incentive for them to be proactive in offering services. Even MTN, a South African telecommunication company with successful Mobile Money platforms in a number of other countries has fallen into difficulties with the Nigerian Government.

This model in Nigeria is doing the population a disservice and the numbers show this as fact. In 2014 a survey indicated that only 0.8 million adults use mobile money. This is in a population of approximately 178 million. Nigeria now needs to catch up, otherwise the unbanked population will be suffering the consequences of not having basic financial services for years to come.

What is Big Data and How Does It Impact Currency Movement

Transferring money globally might seem to have simple and basic reasons behind them, but on further inspection each transfer tells a story. It is the story behind the transfer that can help build innovative technology to improve the system. We, in the UK, are becoming more aware of the unbanked people around the globe. Living in the UK you becomes accustomed to all of the services at our fingertips, whether it be on a mobile or in a traditional bank but we need to understand that not all countries have such luxuries. There are many people around the world who do not have access to banks or financial services – we refer to them as the unbanked.

By using big data, money transfer companies can gain valuable insights as to why, when, and how these transfers are initiated. Big data encompasses the whole story. Identifying patterns is the job for the big data industry, from timestamps, device information, or even the location the transfer took place at. One may think that, as long as there is not a problem, the customer will keep using their current supplier and if there is a problem, they will let the company know. That is not always the case and customers can be lost without the company ever knowing why they stopped.

Big data collects all of the information it can. Some is relevant and some may not be. That is when smart data comes into play. The data collected can be turned into smaller points of interest or focus. It helps to connect the company to their consumers. Feeling like a person, and not just another number, to the company they deal with is empowering for the consumer and helps to build brand loyalty. A company with a vast number of customers can add a personal touch to their outreach to customers, making the customer feel important and have a better user experience. Companies who truly value their customer’s loyalty will engage in big data and smart data to ensure they retain their customer base as well as grow it.

The possibilities are endless and using a big data company with experience in understanding the application of this data for your company is a smart way of doing business.

Euros to Pounds plummeting, is it worth converting cash now?

The possibility of Brexit, no matter how dim or vague, has, for all intents and purposes, created concrete and dramatic fluctuations in the UK economy to date. Although the likelihood of the Brexit movement succeeding has become less plausible in recent months, the turmoil created by this vote has sent shockwaves through the global currency markets, particularly with respect to the British Pound’s relationship to the Euro dollar.

According to recent data culled from the fx markets, the Pound is performing quite poorly against the Euro. With this in mind, a growing number of British residents are flocking to currency exchange centers in order to exchange their Pounds for Euro Dollars prior to summer vacations and other holiday outings in order to ensure that they can maintain their purchasing power in the event of further declines in their domestic currency. According to statistics released by the Post Office, the central source of currency exchange in the UK, there has been a 43% increase in the sale of Euros at this time compared to this point last year. The continued fear of economic and political turmoil has sent Pound / Euro exchange to nearly double their normal frequency at multiple points in the past few months.

Unfortunately, these fears are not without their real-world manifestations. Recently, the Pound fell to a record low against the US dollar, dipping to exchange rates which had not been seen since the height of the global financial crisis in 2009. Additionally, the Pound appears to have fallen up to 9% against the Euro Dollar, leading some experts to believe that a more staggering collapse of the Pound could be imminent as the Brexit vote nears. Adding fuel to the fire, HSBC has recently announced that their analysts have predicted that the value of the Pound may fall up to 20% more if the UK were, indeed, to leave the EU behind. Such pricing fluctuations would have staggering consequences in the UK, with import and export activities being severely disrupted.

In a prepared statement regarding the issue of GBP volatility, Justin Urquhart-Stewart, a representative of noted investing firm 7 Investment Management, stated, “Sterling is going to be as soggy as the British weather, and until the EU referendum is out of the way, the uncertainty is going to get worse.….You never know which way currency is going to go, but if you have a holiday booked I would get at least half of your currency now; maybe even more. I cannot see why the pound will get any stronger.”

There is, of course, no method by which the fine details of the fx markets can be accurately predicted for the upcoming months. Suffice to say, however, that there is a growing consensus that the Pound will, for better or worse, face turbulent waters for the rest of this year. Because of this, many financial advisors are recommending that those individuals seeking to enjoy a European or international holiday abroad this summer would do well to begin withdrawing the cash they plan on using during their travels now. According to David Black, the founder of noted financial analysis firm DJB Research, “If you know you are definitely going away this summer and you have the cash to spare, then it might be an idea to work out how much spending money you will need and get half now”.

More information regarding the fate of the Pound will likely reveal itself in the upcoming months. Until then, those individuals who do plan on using their finances for international activities are advised to keep a watchful eye on the fx rates as they fluctuate. Although a rally in the Pound has been predicted in the event of a “stay” vote during Brexit, it is far too early to determine whether or not this will, indeed, occur.

Hackers stolen £651 million from banks

For years, financial institutions around the world have relied upon the Swift payment system for international transactions with partner organisations, individuals, businesses etc. In a way, Swift has proven itself to be a highly efficient, ultra-reliable tool by which the world’s financial infrastructure can operate. Recently, however, a group of as yet unidentified hackers have proven that even a system as secure and heavily defended as Swift can be manipulated in order to help perpetrate cybercrime and digital theft.

According to official reports by global security experts, a team of hackers recently targeted the Bangladesh central bank as part of a massive cyber theft attack involving international money transfer. As a result of the attack, nearly 55 million pounds Sterling were diverted into the hands of these culprits. Although experts now know that the money was transferred to the Philippines, little information has been made available regarding who may have been behind this perfectly executed heist.

This crime has underscore the need for fresh thinking when it comes to designing and properly implementing theft deterrent measures within the Swift network. As it currently stands, there are nearly 11,000 banks and financial institutions which utilise the Swift payment network on a regular basis. In a recent response to the theft, representatives from Swift have stated that the company has known of “…a number of recent cyber incidents in which malicious insiders or external attackers have managed to submit Swift messages from financial institutions’ back offices”.

It is perhaps, reassuring to know that the means by which these criminals were able to manipulate the Swift system was through external means, i.e. the banking infrastructure itself as opposed to the Swift transfer mechanisms. In this heist, for example, Swift merely operated as a means by which the funds were transferred as opposed to the method by which hackers gained access to the funds.

Methods aside, however, this incident serves as a stark reminder that money transfer remains a potentially dangerous and risky tools for businesses and individuals alike. Although the Swift system may not have been directly involved in the heist, it remains the primary vehicle by which one of the world’s larger thefts was successfully completed. More information regarding this shocking crime will likely be made available in the near future. Investigators are actively searching for further information regarding this crime and the identification of possible suspects.

The ‘ins and outs’ of Exchanging Your Currency

Ever since the Brexit results, the pound has suffered against the euro. This can make for a difficult and, oftentimes, confusing journey to exchange your sterling in anticipation of a holiday outside of the UK. The drop in the pound means many families had to refine their travel budgets to accommodate the change in what their pound will get them.

Some bureaux de change offices are offering barely above €1 for £1, especially if you wait till the last minute and changed your money at the airport, for example. On top of the poor exchange rate, you can count on high fees and charges being billed by some of Britain’s biggest banks, such as Lloyds. Lloyds charges 2.99% for every debit car transaction while abroad. It also adds a £1 standard fee on top of the percentage fee. It can cost you £4.50 each time you take money out of a cash machine in Spain. If you must make a cash withdrawal in another country, it is best to take out a large amount, once, than a lot of little withdrawals. By doing that, you can avoid the myriad of flat fees every time you use a machine.

Many people are unaware that you can order money online, ahead of time, and save a lot. Even the pricy airport exchange bureaux can be the best deal, if you order ahead and pick up your money at the airport bureau. There is a website that can help you find the best deal to exchange your currency. TravelMoneyMax.com will search, using your postcode, for the best deal near your house.

Ordering at least 24 hours ahead of time can mean the difference between €1.05 per £1 and €1.17. Some bureaux even offer next-day delivery if you are unable to get to the office in person. There is a small fee for this service but, compared to bank fees, it is a still a good deal. A good thing to keep in mind, whether you are walking up to counter to exchange or you have ordered in advance, is to never use a credit card to exchange. The transaction will be treated as if you were withdrawing money from another country and you will be hit with a lot of fees. Always use cash or a debit card.

No matter how diligent you are when making your vacation budget, something is always bound to come up. Plans change or you face unexpected expenditures. When this happens, it’s wise to be aware of the best way to withdraw money in another country. Most big banks with take off the top approximately 10% of the money you are withdrawing. One exception is Nationwide building society. If you have the society’s FlexPlus account, you can take money from cash machines with no fee at all and the exchange rate is near-pure market rates. There is a monthly fee for this account but it includes family travel insurance and coverage for a car breakdown. Other banks that are fairly cheap are Norwich & Peterborough building society and Metro Bank. It’s understandable that you may not want to switch banks just for a holiday or two. Research your options and you’ll be better off for it.

The last point, and perhaps one of the most important ones to remember, is that many cash machines abroad will ask if you want your transaction to be in pounds instead of in euros. Even in shops, the shopkeepers will ask you this. Always say no. If you say yes the bank or shop will apply its own exchange rate and that rate is guaranteed to be horrible.

Wherever you’re headed for your well-earned vacation, be informed and research before you exchange your money or use a credit or banking card in another country. You worked hard for your money, don’t let a currency exchange take a lot from it.

Impact of Politics on Currency Exchange

Politics can be seen to have what is called the butterfly effect. The election of Donald Trump, the results of the elections in France, the Brexit vote last June, and now the general election results of this month, among others, all play a part in how the currency is valued globally. In the aftermath of this most recent UK election, the pound sterling has slipped again. It was already low, have slumped and never recovered last year after the Brexit vote.

After exit polls predicted that the Conservative party would suffer a major blow in Thursday’s vote, the UK currency fell around 2 per cent. Investors have been spooked by uncertainty after this election ended in a hung parliament. This comes just days before the negotiations of Brexit begin. It slid a further 0.7% and failed to recover after the final results of the election were confirmed.

The Tory party had failed to secure a majority and the results on the markets were not good. The pound has lost more than 14 per cent against the dollar since last June’s Brexit vote. Some speculation surrounding a strengthening of the pound if the election results lead to a softer Brexit but there are many who remain skeptical about this. UniCredit’s chief UK economist, Daniel Varnazza, wrote in a note to clients: ““A ‘hard’ Brexit is almost a given,” “With Theresa May weak, the hard-line Euro-sceptics in the Conservative party, who are more organised than the Remainers, will be able to take the Prime Minister hostage in their pursuit of a hard Brexit. There isn’t any realistic prospect of this chaos leading to a rethink of the Brexit decision for the country.”

The current political uncertainty is having a dramatic impact on the pound and business leaders should take heed and come together to figure out ways to ensure the pound can be made more stable. There are many questions surrounding Brexit now, and the talks are going to have an even more unsettling effect on the markets.

Volatility of the pound will continue while the government figures out who will lead the country. The Brexit talks and negotiations will have the same effect. Even though the economists factored in what they presumed to be the volatility of sterling during the Brexit talks, even they are uncertain of what will happen in the near future. This is not good for attracting investors to the UK.

“Theresa May’s electoral gamble has catastrophically failed,” said Tom Stevenson, an investment director at Fidelity International. The market reaction to this unwelcome outcome is likely to hit UK shares, bonds and the pound. Markets will likely remain on the back foot while the difficult job of putting together a workable government is undertaken.”

Political uncertainty, election results here in the UK and elsewhere, Brexit, and the effects of the global economy, all are part and parcel of an extremely volatile pound and does not bode well for the UK as business continues to try to attract investments, Investments that seem to be waiting for everything to calm down before repatriating assets into the UK.

Migrant Workers, Money Transfers and Technology

Technology creeps into our lives, transforming who we conduct our lives, our businesses, even our interactions with family and friends. Our mobiles have become a lifeline, at times, for reaching out and seeing the face, and hearing the voice, of a loved one who is thousands of miles away. What a joy this technology is. On less emotional terms, the technology on our mobiles can make our everyday lives easier. We can send a few pounds to a friend in need, pay our bills, as well as transfer our money from and to different accounts. All the while having a cup of coffee at your favourite cafe on the corner, watching the world go by.

Ah, live is good. Now imagine that you have loved ones living in another country. A country that is not as rich in resources and opportunities as in the UK. Loved ones who count on you to send them money, on a regular basis, so that they may live a slightly better life. Now technology just got a lot more exciting and helpful. It has become a vital lifeline for many families of migrant workers in the UK.

For many years, money transfers to another country was a day long affair. Going off to the bank or brick and mortar shopfront that caters to money transfers. The paperwork and the information needed to make that transfer happen was astounding compared to what we have in the way of software and technology. We can’t forget the costs either. The bank fees and currency exchange fees – it was expensive.

For customers who need to send money out of the country, advances in mobile technology is helping to make the transfers easier and less expensive. Customers now have more choice. Using a smartphone, with just a few swipes, their money can be sent. The mechanics of money transferring is becoming more convenient and secure. It is also driving down the costs, which is of great benefit to all, especially migrant workers who want to send as much money as they can to their families while still being able to live and work in the UK.

Money transfers, according to the World Bank, is a vital lifeline for many and is worth almost $500 billion annually. There are approximately 700 million people globally who are supported by money transfers. Incredible numbers to think about. We are truly a global village and technology is making the art of reaching out easier.

Money Transfer Fees and What to Look Out For

It can be a tricky act to transfer money, especially large amounts of money. Fees are the biggest hurdle you have to overcome if you don’t want to throw money away. With the ‘global village’ that we live in, transferring sums of money is becoming more commonplace. The transfers are also becoming a lucrative business for banks and institutions. Ill-informed clients are some of their biggest gains. Don’t get caught up in that trap.

While using banks might be the first source people think of when preparing to transfer money, they may also be the most expensive. On top of the fees you have to pay to the bank for a wire transfer, there may also be hidden fees. These fees often are in the form of skewed currency exchange rates.

Some things to pay attention to are the bank’s exchange rates and their currency conversion fees. Every bank has its own exchange rate fee or currency conversion fee and these fees can be quite high. It’s up to the bank to decide these fees. Usually set as a percentage of the amount being converted and transferred, one must keep in mind that it doesn’t cost the bank more to transfer a large amount compared to a small amount. In other words, by using a percentage instead of a set fee, banks are reaping in profits based, basically, on a random number.

Exchange rates do not change with the size of a transfer, nor does the work involved. Using a percentage rate is just not fair to you. Keep this in mind as you consider what institution you will transfer your money through. Ask the questions and shop around for the best rates.

There are a number of companies opening up that provide a lower rate, compared to banks. As the number of these businesses increase, the tables are being turned in favour of you, the client. Competitive rates are great for people who need to transfer money frequently. These new businesses recognize a niche the banks have created and are taking advantage of new and expanding ways to transfer money globally.

Now is the time for those of us who need to make money transfers, whether they be small, recurring transfers or a large money transfer, such as for a house purchase, to be in control of how much they are willing to pay for that transfer. Its no longer just banks in the game.

Exchanging Money – How to Get the Best Rates in These Times of Turmoil

First the results of the referendum, followed by the triggering of Article 50, and now the unanticipated general election results. Following each of these, the pound has fallen and appears to keep falling. It is now at its lowest in over 4 years and no one is certain where it will land. Two years of negotiations will see the pound remain unstable and inflation rise to a high that has not been seen for many years. There are grumblings about a second general election and that could see the pound drop even further. The Article 50 negotiations will lead to a soft or hard exit and a soft exit could be beneficial for the pound.

All of this uncertainty and turmoil is making the exchange of the pound to another currency unpredictable and difficult for Brits to decide when a good time is for exchanging their money, mainly for travel as the season is upon us. Exchange your money now, before the pound falls further, or waiting and hoping that it rebounds is a difficult decision. With inflation as it stands now, people have to be very careful with their finances and ensure that they are getting the best rate possible to make their money go further.

If you don’t want to think about exchange rate movements and plan a strategy, buying at today’s price and simply ensuring you find the best rate on offer is one option. Keep in mind that the best rates will not be found at a bank or Post Office, and the worst place to exchange your money is at transport hubs such as airports. It is often the small, highly localised suppliers who have the best rates. Planning ahead can also save you money by ordering ahead of time, most exchange businesses will give you a good deal and, depending on the amount you want to exchange, will charge you lower fees.

Another option is to buy in stages. This will even out the rate as the pound fluctuates and you purchase at times when it is high and sometimes it could be low. This option won´t give you the best rate but it will prevent you from purchasing money during a temporary slump. Be aware that some fees are higher for smaller amounts and it would be wise to research these fees before opting to buy in stages.

The bottom line to purchasing currency is to do your research and make a plan. You want to ensure that you are getting the best rates and lowest fees for exchanging your money. After all, you´re going on vacation and the last thing you want to be thinking while on vacation is money and how, in hindsight, you should have done it differently.

What Software as a Service Is and How It Can Help You

Software as a Service, also known as SaaS, is an application delivery system over the internet. E-mail was one of the first application offered in this manner. For business, the early innovations were things like recruitment, customer relations management, and expenses. SaaS has become a widely-used business model with more and more different kinds of applications available via the cloud.

The ability to get applications up and running very quickly is one of the attractions of SaaS. In-house IT projects can be quite complex and can take a lot of time to set up and implement. A major credit card company’s head of marketing was “like a kid in a candy store when told it would take only five weeks to get a cloud application running. IT had originally quoted 18 months”, according to the Harvard Business Review.

Using packaged or in-house software means that you have to shop around and evaluate, purchase, install, keep secure, maintain, and regularly upgrade. This places an added burden on your IT team, with the possibility of projects getting back-logged and not done on time. Integration of the various applications could be tricky and time consuming. SaaS comes as a relief.

SaaS keeps growing and more businesses are turning to this model for their applications. The growing use of mobiles in business has taken great advantage of Software as a Service. You no longer have to be in the office to be able to access your work. The increase in the standard internet connectivity speeds makes working remotely a lot easier these days. Files can be synced, as well, so when you return to the office you can continue on your computer as if you had never left.

The standardisation of digital technologies makes it easier to integrate and share cloud-based programs and services. These common protocols allow users to work on multiple devices, all the while having a better experience. More and more users are happy to work in this way thanks to the familiarity, usability and simplicity of web-like environments.

Having no software or hardware to purchase, install, maintain or update makes SaaS very attractive to many businesses. As a user, there’s little to do until you actually start using the software. Familiar web-based interfaces is a major draw to SaaS, building on the consumer web that users already know. Updates are often made regularly so there is no need to put IT resources into maintenance. The ability to work, in real time, either remotely or with others who are located elsewhere is a big draw for businesses towards SaaS.

As computing systems increase in sophistication and power, SaaS has kept pace, moving up from simple single applications and becoming a practical approach for large or enterprise-scale solutions. The benefits of SaaS are many. The service costs are scaled, depending on the size of your business and the number of applications you need and the number of people who will be working on them. If you have offices across the country or the globe, everyone in your company can access the same applications and the same data, at the same time.

The future of SaaS will see even more growth in the industry. The cloud approach can help companies develop end-to-end integrated solutions and allow them to concentrate on what they do best, leaving a wide range of hardware and software IT issues to service providers. Long-term relationships with SaaS will grow and the input from you, their customers, will help to make Software as a Service even better. Understanding customer’s needs and being able to deliver solutions is placing SaaS as the go-to service for many businesses.

Category: Money transfer